Accessibility Statement

Our Commitment to Accessibility

CrownPlay is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

CrownPlay is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

What We're Doing

We take the following measures to ensure accessibility of CrownPlay:

• Include accessibility as part of our mission statement and design process.
• Assign clear accessibility responsibilities to our development team.
• Provide continual accessibility training for our staff.
• Employ formal accessibility quality assurance methods.
• Use semantic HTML markup and ARIA labels where appropriate.
• Ensure sufficient color contrast throughout the platform.
• Provide alternative text for images and media content.
• Design forms with clear labels and error messaging.
• Implement keyboard navigation support.
• Test regularly with screen readers and assistive technologies.

Known Limitations

Despite our efforts, there may be some limitations. Below is a description of known accessibility barriers and their current status:

Technical Requirements

CrownPlay relies on the following technologies to work with assistive technologies:

• HTML5, CSS3, JavaScript
• Bootstrap 5 Framework
• Font Awesome Icons
• Chart.js for data visualization

Supported Browsers and Assistive Technologies

CrownPlay is designed and tested to work with the following:

• Screen Readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
• Browsers: Chrome, Firefox, Safari, Edge (current and previous major versions)
• Operating Systems: Windows 10+, macOS 10.15+, iOS 13+, Android 9+
• Voice Control: Dragon NaturallySpeaking, Voice Control (macOS)
• Keyboard Navigation: Full keyboard navigation support throughout the platform

Assessment Methods

CrownPlay assesses the accessibility of this platform by the following methods:

• Self-evaluation: Internal accessibility review by our development team.
• Automated Testing: Using tools like WAVE, Axe, and Lighthouse accessibility audits.
• Manual Testing: Keyboard navigation, screen reader testing, and color contrast verification.
• User Feedback: Reports from users with disabilities reviewed and acted upon.

Feedback and Contact Information

We welcome your feedback on the accessibility of CrownPlay. Please let us know if you encounter accessibility barriers. We aim to respond within 2 business days and address reported barriers within 30 days when feasible.

Alternative Access

If you're unable to access any content or use any feature on our platform due to a disability, please contact us. We will:

• Provide the information in an alternative format.
• Assist you with submitting content through alternative methods.
• Arrange for personal assistance with account management.
• Coordinate phone or video consultations as needed.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with:

• U.S. Department of Justice: ADA Complaint Process
• Better Business Bureau: File a complaint regarding our accessibility practices.

Additional Resources

• Web Accessibility Initiative (WAI)
• ADA Web Accessibility Guidance
• WebAIM: Web Accessibility In Mind

---